Good manners in public places. Is a headdress required in church? Etiquette in public places

• Peculiarities
• Culture of behavior
• Communication rules
• In the learning process
• On the street
• In other public places
• Generally Accepted Principles

Probably every person at least once in his life faced with a child who behaves incorrectly. His actions may cause varying degrees rejection, but it immediately becomes clear to everyone, sometimes intuitively, that the child violates the foundations accepted in society.

Peculiarities

Order in society is provided by laws and moral norms. Children are responsible before the law only after reaching certain age limits, but this does not mean that they go unpunished.

Parents and other legal representatives are responsible for serious offenses. In addition, the consequence of any misconduct is public censure. A student who does not comply with certain norms will not be able to establish communication, fully live and study, and risks becoming an outcast.

There are several reasons why students behave badly:

• they may simply not know how to do it;
• rules can be observed purely formally, without conscious desire;
• children often simply do not understand why there are rules of conduct, and what benefits their observance provides.

To avoid this, the following is important.

• Teach your child how to behave. To do this, individual and group conversations are held, posters and memos are posted. In early childhood, parents are the source of knowledge. When a child becomes a pupil kindergarten or schools, specialists are also involved in education.
• Link theory with practice. It is impossible to analyze in detail all situations, but it is possible to give students the basic principles according to which they will build their behavior model.
• Control violations, sort out problem situations. It is important to teach the child the basics of introspection.

If a child has already learned antisocial actions, it will be more difficult to retrain him. Therefore, training should start with early childhood. This does not mean that restrictions will be placed on the child. It’s just that such measures will help the child understand the behavior of other people and form their own opinion.

Culture of behavior

The culture of behavior obliges to behave in accordance with the rules and norms accepted in society. Moreover, here we can talk about both universal human norms and principles inherent in a particular society. It is impossible to distinguish between culture for the upper or middle class. Everyone has the same values, and they do not depend on the status of a person.

Established norms of ethics should be common for children of different age groups: both for younger students and for adolescents. Even a baby can have the right manners, and you need to behave well not only in society, but also in the family.

The culture of behavior is a system of interrelated elements, such as:

• interpersonal relationships within groups and between individuals, as well as between students and teachers, parents and other members of society;
• etiquette (and the ability to apply it in different situations);
• competent oral and written speech (since with the help of it all communications are carried out);
• non-verbal signs (these include gestures, facial expressions and other actions that complement speech and contribute to understanding by other people);
• attitude to environment(including nature).

Do not underestimate the peculiar preparation: before going to any public place, the student or his parents (if we are talking about a younger student) should take care of his appearance and hygiene.

Neat and tidy appearance- is also part of the child's culture, however, as well as his attitude towards himself, the organization of study, home, life or leisure.

In general, the culture of student behavior is always influenced by several factors:

• parenting;
• the influence of educational institutions;
• belonging to a religious or ethnic community (mentality);
• example of others.

Communication rules

All norms governing the communication of students can be divided into several groups (depending on the place of their application).

In the learning process

This includes behavior in general education, music, sports schools, sections, circles.

• Communication between students takes place during breaks, after lessons or at a time specially allotted by the teacher.
• During the break you can not run up the stairs and play outdoor games, during which others may suffer.
• Communication should be calm, without the use of profanity.
• During the lessons, you can not talk, make noise, get up without permission and distract other students.
• Greet and address teachers with respect. At the appointed time, before you say or ask something, you need to raise your hand.
• The rules that form the charter of the school apply on the territory of the school. According to him, the child is obliged to obey the requirements of the staff.
• Since school activities are subject to a strict schedule, it is important to be punctual and not be late. In case of absence for a valid reason, it is necessary to warn the teacher.

On the street

The way to school or other public place students overcome on foot, by public or private transport; accompanied by parents or independently (if age permits). A few rules of conduct in such cases:

• being outside the school walls, the student must remember that any act can adversely affect both his reputation and the reputation of the educational institution;
• communication with peers and children younger age should be friendly, be sure to say hello and say goodbye;
• older people should be treated politely, offer all possible assistance, give way in transport, hold the door;
• you can not distract the driver on the bus or parents when they are driving;
• all games that interfere with passers-by or threaten someone else's property must take place on appropriate playgrounds and sports grounds;
• the student must be instructed by parents or teachers on how to behave on the sidewalk and roadway;
• it is legally prohibited for minors to be in public places after ten o'clock in the evening unaccompanied by adults;
• For your own safety, do not talk to strangers, get into a car with them or agree to requests to move to another place.

In other public places

When visiting a cinema, theater, zoo, library, stadium, you should remember the following.

• Before you go to any event in a new place, you need to carefully study the acceptable rules of conduct. For example, in the cinema it is permissible to consume food and drink during the screening, but in the theater it is not. In the zoo, you can buy special food for animals and even stroke them, and in the museum, all touching is prohibited.
• All actions must be carried out with the expectation that they do not interfere with anyone. In the library, theater and cinema (equally), students are prohibited from laughing, talking on the phone, or in any other way causing inconvenience to other visitors.
• If you can talk according to etiquette, you should not attract attention to yourself with loud noise (for example, in a cafe). You should communicate carefully with the interlocutor and service personnel. Don't turn your back, ignore greetings, and ignore polite words (such as "thank you", "please", "goodbye").
• Boys from an early age should be taught to help girls, let them go ahead. When entering a building, exits go first, then incoming.
• In the event of a dangerous situation, you should immediately contact the rescue service or at least inform an adult.

Generally Accepted Principles

Every child will become an adult sooner or later. It is scary to imagine what will happen in society if people's behavior is chaotic, unrestricted by anything. That is why it is important to educate in a child the qualities that are betrayed for several generations.

At the heart of any education are the principles of responsibility for one's actions, humanism, kindness, friendship, respect. A student who has mastered them is able to make individual decisions in accordance with the situation and without contradicting social norms.

Manners largely reflect the internal culture of a person, his moral and intellectual qualities. The ability to behave correctly in society is of great importance: it facilitates the establishment of contacts, contributes to the achievement of mutual understanding, creates good, stable relationships. Therefore, in order to educate true ladies and gentlemen in oneself, one should clearly understand why all these boring rules of etiquette are needed in society.

Description

The established norms of morality are the result of a long process of establishing relationships between people. Without observance of these norms, political, economic, cultural relations are impossible, because it is impossible to exist without respecting each other, without imposing certain restrictions on oneself.

Important! Etiquette is a word of French origin, meaning demeanor. It includes the rules of courtesy and politeness adopted in society.

Modern etiquette inherits the customs of almost all peoples from hoary antiquity to the present day. Basically, these rules of conduct are universal, since they are observed by representatives not only of a given society, but also by representatives of the most diverse socio-political systems that exist in modern world. The peoples of each country make their own amendments and additions to etiquette, due to the social system of the country, national traditions and customs.

As the living conditions of mankind change, the level of education and culture grows, some rules of behavior are replaced by others. What used to be considered indecent becomes generally accepted, and vice versa. But the requirements of etiquette are not absolute: their observance depends on the place, time and circumstances.

Interesting to know! Behavior that is unacceptable in one place and under one circumstance may be appropriate in another place and under other circumstances.

The norms of etiquette, in contrast to the norms of morality, are conditional, they are in the nature of an unwritten agreement about what is generally accepted in people's behavior and what is not. Every man of culture should not only know and observe the basic norms of etiquette, but also understand the need for certain rules and relationships.

It should be noted that a tactful and well-mannered person behaves in accordance with the norms of etiquette not only at official ceremonies, but also at home. Genuine politeness, which is based on benevolence, is determined by tact, a sense of proportion, suggesting what can and cannot be done under certain circumstances. Such a person will never violate public order, will not offend another by word or deed, will not offend his dignity.

Unfortunately, there are people with a double standard of behavior: one - in public, the other - at home. At work, with acquaintances and friends, they are polite, helpful, but at home with loved ones they do not stand on ceremony, are rude and tactless. This speaks of the low culture of man and bad upbringing.

Important! Modern etiquette regulates the behavior of people at home, at work, in public places and on the street, at a party and at various official events - receptions, ceremonies, negotiations.

So, etiquette is a very large and important part of human culture, morality, morality, developed over many centuries of life by all peoples in accordance with their ideas of goodness, justice, humanity - in the field of moral culture and beauty, order, improvement, household expediency .

Why are codes of conduct necessary?

Oddly enough, the rules of etiquette exist in order to simplify the process of communication and mutual understanding. The way in which we are perceived by the people around us directly depends on the observance of the norms of behavior. Etiquette is a ready-made set of forms of courtesy that allows you not to think and almost automatically carry out communication within the human community.

Etiquette is a tool with which you can achieve positive result from interacting with others like them. This property of etiquette today is not replaceable in Everyday life, therefore, the rules of etiquette are constantly evolving, and today we can distinguish the rules of conduct for a public place, work, for intra-family communication, business conferences, ceremonies and much more.

At the heart of etiquette is a reasonable demand for respect and recognition of the dignity of each individual. Since a person is a social being, it is quite reasonable to assume that in his daily activities, he must somehow take into account the opinions of other people around him at a given moment in time.

Not in vain, many teachers of antiquity remembered the golden rule: "Treat others the way you would like them to treat you."

Basics of etiquette

The norms and rules of behavior in society apply to all forms of human interaction with the outside world. Educated behavior implies that a person reacts correctly to any events and does not respond with outbursts of anger to negativity.

Manners

Kindness and respect for others are the most important rules public behavior. But the list of good manners is quite extensive. Let's consider the main ones:

1. Think not of yourself, but of others. Surrounding people prioritize sensitivity, not selfishness.
2. Show hospitality and friendliness. If you invite guests, treat them like your closest people.
3. Be polite in communication. Always say hello and parting words Thank you for the gifts and services rendered, not only in word, but also in deed. A thank you letter, although it seems like a relic of the past, will be appropriate and pleasant for the recipient.
4. Avoid boasting. Let others judge you by your actions.
5. Listen first, then speak. Do not interrupt the interlocutor - you will have time to express your point of view later.
6. Don't point your finger at people and don't stare piercingly. This confuses them, especially the disabled.
7. Do not violate someone else's personal space - for example, do not get too close to unfamiliar people and use stuffy perfume. Never smoke in public without asking permission from your interlocutors, especially in the presence of non-smokers - no one likes passive smoking.
8. Avoid criticism and complaints. A person with good manners tries not to offend people with negative statements and does not complain about fate.
9. Remain calm in all situations. Anger not only leads to unnecessary conflict with others, but also brings dissonance into one's own inner world.
10. Control your speech so as not to raise your voice, even if you start to get nervous.
11. Be punctual. Being late shows that you don't know how to plan your day and don't value other people's time.
12. Keep your word. An unfulfilled promise can lead to real tragedy in the life of the person you hope for.
13. Pay back your debts promptly. Failure to comply with this rule often causes not only the termination of friendship and good relationships, but also serious enmity.

Cloth

Appearance in business etiquette is of great importance. Business people in appearance are more likely to adhere not so much to fashion as to a certain level. The main rule when choosing clothes is its strict compliance with the time and situation.

business style

In most companies, the style of clothing of employees is given Special attention; the way employees are dressed and how they behave in the office creates a certain impression of the company's image among potential customers and partners.

In addition, the dress code performs a number of important functions: clothing emphasizes the specifics of a particular situation, and also plays a decisive social role, to some extent reflecting gender, social status, profession, financial viability, as well as a person's attitude to style, fashion and traditions.

Men should pay special attention to shirts:

1. Many men prefer plain shirts, while stylists do not recommend making a business wardrobe out of plain shirts, differing from each other only by a shade of the same color. Ideally, a business man should have at least ten shirts in his wardrobe. different colors and shades. Universal colors: gray, dark brown, dark blue, tan and white.
2. IN color scheme business shirts are allowed pastel shades, however, too light pastel looks quite festive, so it is better to avoid such shades in everyday business wardrobe.
3. Vertical striped shirts are quite appropriate in the wardrobe of a business man. As for the length of the sleeve, the only correct decision in this case- classic shirt with long sleeve. Hairy arms are not the most pleasant sight.
4. The official office dress code, as well as the standard one, does not favor checkered shirts, wide bright stripe, as well as things with prints and drawings. Clothing should not distract the attention of colleagues and partners, in some countries a certain combination of checks or stripes is associated with belonging to a particular national or political movement, therefore, in order to avoid erroneous interpretation of your image, it is better to keep your business wardrobe in a monochromatic way.

Also, you can not ignore the trousers:

1. Pants made of light fabrics distract attention from the shirt and the image as a whole. Do not wear light-colored pants to an interview or business meeting, it is better to give preference to trousers in black, dark brown, navy blue or charcoal gray. The edge of the trousers should lie on the top of the shoe, but at the same time not gather at the bottom into ugly folds.
2. A shirt in the color of the trousers creates an impression military uniform, a win-win option is dark trousers and a light shirt, but not vice versa.
3. Denim clothing, of course, very practical, but not appropriate in a business setting, especially when it comes to grated and light denim. In some companies, the dress code allows the presence of jeans, but for the most part such clothing is allowed in small companies associated with creativity, advertising or IT-technologies.

Office dress code for women differs from men's more wide choice colors and clothing options in general.

Base female business wardrobe These are restrained elegant suits with trousers or a skirt, dresses of classic length, pencil skirts and shirt-cut blouses.

1. Glitter, a variety of sequins and rhinestones, rich embroidery and applique, bright flashy colors and prints are unacceptable in business clothes. Anything that diverts attention from your professional activity, not particularly welcome in terms of business etiquette in clothing.
2. For the fair sex, at least for those who would like to achieve career development using only their professional qualities, short skirts and too tight clothes should be avoided.
3. business color scheme women's wardrobe- these are elegant and discreet shades, as a color accent in some ensembles, the presence of rich colors, for example, fuchsia, turquoise, gemstone shades.
4. Shoes business woman- these are classic beige or black pumps or shoes on stable heel. Ballet flats and mules are comfortable, but it's best not to be seen by your boss, clients, or business associates wearing them.

Formal dress code

Those who believe that an evening dress is necessarily long are mistaken. gorgeous dress. Evening festive costumes are as diverse as our everyday clothes. And the choice of this or that dress completely depends on the event that is expected. Even there is a special etiquette of evening dresses.

It is clear that the evening is different in the evening. There are both official events and unofficial ones. And if on the latter we allow a fairly free choice of outfits, then the former are limited by certain limits.

1. "White Tie" (White Tie) - a dress code for an event that is distinguished by special solemnity. It could be an awards ceremony, a presidential reception, or other similar evenings. Women's attire for such events should consist of a long dress in non-flashy tones. Hands must be covered, so gloves are a must. Image elegant lady must complete the shoes on high heels and a small bag. Jewelry and loose hair are unacceptable for this style of clothing.
2. "Black Tie" (Black Tie) - a long or cocktail dress. Jewelry may well be used as decoration, but the presence of gloves is not necessary. In this outfit, it is quite possible to be present at theatrical premieres or wedding banquets. Use a fur coat as capes, although the presence of fur in clothes is not a prerequisite for an outfit for such events.
3. “Black tie is welcome” (Black Tea Invited) - a similar form of clothing is allowed at events where relatives and friends are present: corporate parties, family celebrations. Here it is quite possible to wear a regular festive costume, as an alternative to a cocktail dress.
4. “Black Tie Optional” is another type of clothing for close and family celebrations. An outfit assembled from elements of several sets is allowed here.
5. “Black tie, creative approach” (Creative Black Tie) - this form of clothing is in many ways similar to Black Tie, the only difference is that non-standard solutions are welcome here in making a combination of clothes. Creativity is not prohibited, but rather encouraged.
6. "Semi formal" (Semi Formal). The dress code largely depends on what time the event starts, be it a family or a dinner party, corporate party. Until 18:00, you may well come in a day dress or just a festive costume. If the meeting time is scheduled for the evening, then you need to wear a cocktail dress.
7. "Cocktail" (Cocktail Attire) - semi-official events. Despite the name, one cocktail dress is not limited here. fit well and holiday outfits.
8. “After five” (After 5) - in a similar name, the time of the event is indicated - after 17:00. If there are no special instructions, then you can wear the same outfits as for Cocktail Attire.
9. "Easy evening style" (Dressy Casual) - all these evenings are semi-formal. The only requirement for a woman: she must wear clothes from famous designers.

But I must say that etiquette is not limited to the mere correspondence of the type of meeting and dress code. The rules also apply to the level of openness female body. So, for example, a dress with a neckline should not be worn at events that take place before 18:00. It is appropriate only after 20:00. And if your outfit has deep neckline, then you can wear it only from 22:00. Shoulders can be bared only after 19 hours. If your outfit includes gloves, then the following rule applies: the shorter the sleeve, the longer the glove.

If the holiday starts after 20:00, then you can put on silk kid, cloth or lace gloves, and complement the festive clothes with a handbag made of beads, brocade or silk. A hat - if you put it on, then during the evening you will have to constantly be in it. But this is only when you are not the hostess of the evening.

In this case, you are not entitled to a hat. There are rules even on fabrics that are used for various events. So, at meetings that take place until 20:00, fashion designers offer to use clothes made of silk and wool. If it's about evening dress, then crepe, brocade, tarfa, silk, lace are used. Remembering these rules of etiquette is not so difficult, but with the help of them you will never find yourself in an awkward situation.

Ability to present yourself

We all know that the most important thing is what a person has inside. But at the same time, we unconsciously continue to evaluate others by their appearance and behavior. And the first impression is often so strong that it is extremely difficult to change it in the future. As a result, a person cannot climb the career ladder, win the favor of others, find his place in the team, and not only.

Advice! That is why it is so important to learn how to properly present yourself when communicating with other people.

Only in this way can you form about yourself right impression and show others how interesting you really are.

To attract the appropriate attention, it is not enough to put on a fashionable suit and purchase expensive accessories. If you want to present yourself correctly, then approach this issue should be comprehensive.

1. Determine your strengths. You need to understand what exactly sets you apart from others. For example, you can make decisions quickly, easily win over other people, and have a great sense of humor. Having understood your unique qualities, do not hide them from others, but actively demonstrate and put them into practice.
2. Learn to be proud of what you have. No matter how gray and boring our lives sometimes seem to us, in reality, each of us has something that we could be sincerely proud of. Cozy apartment, collection of retro records, interesting work, talented children, faithful friends. Enjoy these moments and don't be afraid to brag a little about them to others.
3. Don't be afraid to share your accomplishments. Even if it's already gone certain time. Excessive modesty can decorate few people. And do not be afraid that others will consider you overly arrogant. Talking about your youthful sporting achievements or trying to learn Spanish on your own will only allow others to get to know and understand you better.
4. Don't be afraid to leave your comfort zone. This rule applies to both work and personal life. Sometimes you need to do what scares you the most - ask your boss for a promotion, be the first to strike up a conversation with a person you are interested in, volunteer to organize a party, and more. Let such undertakings not always end desired result but you can certainly use them to attract positive attention.
5. Make your life more fulfilling. Most of us know only work and home, we have little interest in anything and almost nothing. There is nothing surprising in the fact that such people are perceived as mediocre. If you caught yourself on the fact that your life is becoming more and more gray and the same every day, then it's time to return it to her. bright colors. Try to get carried away with something, find new friends, go on a trip. New experiences will make your eyes glow, which will be instantly noticed by the people who surround you.
6. Don't be afraid to look stupid. If you are trying to stay in the background and do not want to attract too much attention to yourself, in fear of saying something inappropriate, then you are wrong. People will instantly open up to you if you stop avoiding them. In this case, your knowledge or communication skills will play almost no role.
7. Be kind. If you want to form a positive opinion of yourself among others, then try to be as open as possible when communicating with other people. Your friendliness will be immediately noticed and appreciated. Remember that positive and open natures achieve much more in life than gloomy and withdrawn people, no matter how talented they really are.

Rules of etiquette

For men and women general rules etiquette is somewhat different.

For men

The image of a well-bred young man consists not only of the ability to behave well towards a woman. Opening the door for a lady, letting her in front of you or helping to carry a heavy bag is certainly good, but the rules of etiquette for men do not end there. Polite speech, a culture of behavior, a well-chosen suit and much more are also an integral part.

There are 14 basic rules of behavior for men in relation to women that every self-respecting modern young man should know:

1. On the street, a young man must accompany a lady, walking on her left side. On the right side, only the military have the right to go, if necessary, to salute.
2. If a girl stumbles or slips, a man must certainly hold her by the elbow. Although in real circumstances the choice remains with the lady.
3. Good manners do not allow smoking in front of a lady, only after her consent.
4. A real man always lets the lady go ahead, having previously opened the door for her.
5. When climbing or descending the stairs, the young man is obliged to support his companion if necessary, for this he is a couple of steps away from her.
6. When entering the elevator, the man must enter it first, and when leaving, let the girl through first.
7. The young man gets out of the car first, who, bypassing the car, opens the door on the passenger side, giving the lady a hand. If a man is a driver of transport, then he is obliged to open the front passenger door and help the lady sit down. In case the gentleman is also a passenger, he needs to take a seat with his companion. back seat. It should be remembered that in this case, the girl first gets into the car, and then the man next to her.
8. Entering the room, a man helps the lady take off her coat, and leaving it, he must help put it on.
9. In the modern world, a young man is not supposed to find a seat for himself if a woman is standing.
10. According to etiquette, a young man needs to come to a meeting before a lady, so as not to put her in an uncomfortable situation if she is late. In emergency cases, you should notify the girl about this and apologize to her.
11. Every woman is obliged to help a man to convey big bags or any bulky items. These do not include a woman's handbag, as well as small fur coats and coats, except for the case if the lady is not able to carry her things herself because of her health.
12. The main mistake of a young person when communicating with someone is crossing his arms, as well as sorting something in his hands. This is considered a sign of disrespect to the opponent.
13. When going to a restaurant, the gentleman first comes in so that the head waiter does correct conclusions about who invited whom and who will pay the bill. At in large numbers the person who enters first is the one who will pay and is the initiator of the invitation.
14. Being in a company, a young man with a girl is forbidden to speak on frank topics, it is better to choose light, unobtrusive subjects for discussion.

For women

There is a certain set of rules that will help to avoid embarrassing moments in life situations that every girl finds herself in every day.

1. When you meet someone you know on the street, be sure to greet them. Consider the degree of closeness of your relationship. You should not show excessive emotions too loudly and violently or try to call out to a friend across the street, it is enough to meet eyes and nod to each other.
2. Avoid snacking on the go outside. Firstly, there is a high probability of choking, and secondly, you can inadvertently stain a random passerby. This also applies to eating in shops or other public places that are not intended for this.
3. During telephone conversation make sure that your voice is not too loud. If this is not possible, move away from the main crowd - your negotiations should not be in the public domain.
4. Do not sort things out in public if you do not want to receive the condemnation of others. Passionately kissing with your gentleman is also not worth it.
5. Don't get into fights with strangers. If you have made a remark, even unfair, it is better to apologize or remain silent. Remember that you are real lady.
6. Try not to be late for meetings, come on time if you are invited to visit. Punctuality is an elementary rule of decency that any woman must comply with. If, despite everything, you understand that you are not on time, be sure to call in advance and warn how long you will be late.
7. Be mindful of your posture and gestures while talking. Your movements should be restrained, smooth, feminine, should not attract attention and shock.
8. Makeup girl must match the situation. During the day and at work it is better to choose a neutral decorative cosmetics natural tones, but an evening social event allows you to apply bright lipstick and glitter shadows.
9. A trip to a restaurant begins with studying the menu and making an order. Do not be afraid to ask the waiter, for example, about the ingredients, the method of serving, the cooking time of the dish.
10. If the waiter brought your order earlier than the others, you should not immediately grab the fork and knife. In this case, you must wait until everyone has plates on the table.
11. Challenging Behavior always repels others, especially men, at any stage in the development of relationships. Remember that a woman should always remain a mystery and understatement, so do not violently express your emotions - do not forget about restraint.
12. Don't be too intrusive. Even if the relationship is going through a “candy-bouquet” period, you should not often call or write messages to your partner. Only one call from a woman should fall on three or four calls from a man.
13. Too indifferent and arrogant girl should not be either. This will be perceived as disrespectful and will alienate a potential partner.
14. With pleasure, let a man take care of you, but do not wait and do not demand when, for example, they open the door for you or give you flowers.

For children

By teaching children about etiquette and giving them a set of guidelines, we are actually equipping them with the tools to make them heard, build their confidence in their own abilities, and set them up for future success.

So, here is a list of etiquette rules that parents should teach their children.

1. Greet the person by name, and if you don't know their name, ask. Greeting by name is a sign of respect that tells a person that you appreciate him. Therefore, it is important to teach children to always greet adults by their first and middle names or ask if they do not know their names.
2. Never be afraid to ask again if you forget the name of the interlocutor: people understand that sometimes children can forget names. Everyone does it. In this case, the phrase is quite acceptable: "I'm sorry, I can't remember your name, could you remind me of it?".
3. Try to look the interlocutor in the eye: looking into the eyes of a person while communicating with him is useful not only for children, but also for adults. Also, teach children not to be distracted; otherwise, the interlocutor will receive a signal that you are not interested in him. Eye contact is a simple yet effective way to help children win the heart of every adult they meet along the way. Of course, if such eye contact characteristic of this culture and social norms.
4. remembering details and active listening: this is a simple rule of good manners, but it has a significant impact on how other people perceive you. Remembering names and specific details (such as an illness or a recent return from vacation) suggests caring and respect.
5. Be careful - stop and look around: children are often blissfully unaware of their surroundings. They have one motivation for another. For example, you came with the kids to the zoo, and while you are looking at the elephants, they suddenly notice something interesting in another place. Without thinking for a second about what is around them, the kids run headlong and almost fall under the wheels wheelchair an older man who gets flustered and angry for obvious reasons.
6. Red light, yellow light, green light: You may have noticed that teachers, swimming and football coaches, and many other adult mentors in your children's lives use this valuable tool. By using green light to "go", yellow light to "slow down", and red light to "stop", you can control the movements and movements of children without raising your voice. Start using this method as early as possible and introduce it to your little ones as a game. Soon, with practice, they will become very good at determining when to "go", when to "slow down", and when they should "stop".
7. Removing hands from the glass: this rule may seem a little ridiculous. Teach children not to touch glass surfaces, especially dirty ones, so that they do not leave stains, and your dance teacher, store owner, librarian, doctor and many other people will be very grateful to you.
8. Eating off someone else's plate - even mom's plate - is a bad idea: some families play the game of "stealing" food from each other's plates. This can be very funny and acceptable at home when the whole family participates in and enjoys such a game, but it ceases to be funny when someone who does not understand this kind of joke is involved in it. Eating food off another person's plate is unacceptable. It's much better to politely ask for supplements, even if Mom or Dad has to give the child the supplement off their plate.
9. Napkin on knees, elbows off the table: these days these rules of etiquette are considered old-fashioned and many people treat them a little casually. However, since in different families exist different traditions, children should be taught these rules of behavior at the table so that in any situation they remain on top.
10. Don't reach for anything. Old but right rule. Norm of etiquette is not allowed to reach across the entire table for something. Every parent knows how frustrating it is when a child overturns a glass and spills its contents on the dining table. In order not to spill tea on your neighbor's lap and not to make everyone sitting at the table nervous, you must politely ask to give you what you want.
11. In conversations with adults, wait to be spoken to: this is a rather old-fashioned rule that has lost its appeal in recent decades. However, in today's technological world, where it's hard to tell when an adult is busy, it's actually very important that kids don't interrupt a person when they're talking.
12. Watch your words: before, bullying and harassment (bullying) happened only in person. Most parents teach their children the importance of being kind in person because bullying is unacceptable. However, malicious comments and insults have now moved into cyberspace and are often beyond the control of adults. Do your best to make the children understand that words can hurt another person.

How to behave in society?

The rules of etiquette, they are also the elementary rules of respect and courtesy, work both ways. You show them to another person, he shows them to you.

That way everyone wins. But there are several nuances that are worth recalling and clarifying for every self-respecting person:

1. Never visit without calling. If you are visited unannounced, you can afford to be in a dressing gown and curlers.
2. Whoever you are - a director, an academician, an elderly woman or a schoolboy - when you enter the room, say hello first.
3. Handshake: it is not customary to shake hands with women, but if she extends her hand to a man first, you should shake it, but not as hard as men.
4. Rules for paying for an order in a restaurant: if you say the phrase “I invite you”, it means you are paying. If a woman invites a business partner to a restaurant, she pays. Another wording: "Let's go to a restaurant" - in this case, everyone pays for himself, and only if the man himself offers to pay for the woman, she can agree.
5. The umbrella never dries in the open state - neither in the office, nor at a party. It must be folded and placed in a special stand or hung.
6. The bag cannot be placed on your knees or on your chair. A small elegant clutch bag can be put on the table, a bulky bag can be hung on the back of a chair or placed on the floor if there is no special high chair (these are often served in restaurants). The briefcase is placed on the floor.
7. Golden Rule when using perfume - moderation. If by the evening you smell your own perfume, know that everyone else has already suffocated.
8. If you are walking with someone and your companion says hello to a stranger, you should also say hello.
9. Cellophane bags are only allowed upon return from the supermarket, as well as branded paper bags from boutiques. Carrying them with you later as a bag is redneck.
10. The man never wears women's bag. AND woman coat he takes only to bring to the locker room.
11. Home clothes are trousers and a sweater, which are comfortable but have a decent look. Bathrobe and pajamas are designed to get to the bathroom in the morning, and from the bathroom to the bedroom in the evening.
12. From the moment the child settles in a separate room, get used to knocking when you go to him. Then he will do the same before entering your bedroom.
13. The man always enters the elevator first, but the one closest to the door exits first.
14. In a car, the seat behind the driver is considered the most prestigious, it is occupied by a woman, a man sits next to her, and when he gets out of the car, he holds the door and gives the lady a hand. If a man is driving, it is also preferable for a woman to take a seat behind him. However, wherever a woman is sitting, a man should open the door for her and help her out.
15. Talking publicly about the fact that you are on a diet is a bad form. Moreover, it is impossible under this pretext to refuse dishes offered by a hospitable hostess. Be sure to praise her culinary talents, while you can not eat anything. You should also deal with alcohol. Don't tell everyone why you can't drink. Ask for dry white wine and sip lightly.
16. Taboo topics for small talk: politics, religion, health, money.
17. Every person who has reached the age of 12 is supposed to be addressed with "you". It's disgusting to hear people say "you" to waiters or drivers. Even to those people with whom you are well acquainted, in the office it is better to turn to “you”, to “you” - only in private. The exception is if you are peers or close friends.

Business Etiquette

Below are the main characteristics of etiquette business communication. Observing them, a person will be able to inspire confidence in himself, climb up the career ladder in a relatively short period of time.

These norms cannot be discarded or pretended that they do not exist at all. Etiquette business people is associated with certain rules that cannot be ignored. Let's consider them in more detail.

1. Politeness
   The etiquette of business interaction implies that the interlocutor must be addressed with emphatic politeness. Even if you are talking with someone who is obviously unpleasant to you, you should not show your true attitude. Politeness is an integral part of business communication etiquette. It is difficult to imagine the head of a serious enterprise who would be different heightened emotionality and impressionability. Etiquette teaches you to restrain your emotions, to suppress them in right moment. Otherwise, a person simply will not be able to fully manage the team and monitor the work of other people.
2. Emotion control
   Business etiquette suggests that showing your emotions in front of people is unacceptable. In the presence of business partners or colleagues, fears, doubts, and insecurities should not be shown. All this has no place in the world of business or even just in the service. Otherwise, a person will never be able to feel protected, but will become vulnerable to any jokes, gossip and gossip from the environment. It is unlikely that anyone wants to become the subject of negative discussions or acquire a reputation for being unrestrained, ill-mannered. Controlling emotions allows you to avoid unnecessary questions, maintain your own reputation and gain the respect of colleagues, subordinates and superiors for your own person.
3. Punctuality
   Every meeting must be on time. Whatever the subject of discussion concerns, whatever aspects it affects, the time of arrival at the place of negotiations must be strictly observed. It is better to arrive ten or fifteen minutes early than to be late and make everyone wait for you alone. To be late means to be disrespectful to business partners who have gathered in a particular place to discuss important issues.
4. Information privacy
   Business etiquette implies that all available information, which is of undeniable importance, should not be disclosed to third parties. Outsiders should not have anything to do with what is happening and should not know any details of ongoing business transactions. Data confidentiality helps to make the process of business cooperation as convenient and mutually beneficial as possible. If you do not pay enough attention to the issue of business etiquette, you can find yourself in a very awkward and difficult situation.
5. Speech control
   Business etiquette implies that your speech must be carefully considered. Before saying anything out loud, it is better to make sure that the chosen phrases and their meaning are correct. Speech control allows you to achieve a positive effect in negotiations and avoid awkward situations that may accidentally arise under the influence of emotions.

Etiquette in public transport

According to statistics, we spend an average of an hour a day in public transport. Someone is pushing, someone is fragrant with perfume, and someone is leaning on your leg with an umbrella-cane for half of this time. And there is nothing pleasant in such trips.

To make life easier for each other and make daily "journeys" more enjoyable, you should adhere to simple rules etiquette:

1. Wagon arrived? No need to break on the door, let people go out and then just go in. Do not push small children forward to run in and sit down. On the one hand, this is ugly, on the other hand, they can simply be demolished by people leaving, especially during rush hour.
2. If you want to help an elderly person (child, pregnant woman, visually impaired) when boarding a transport, then you must first ask if they need it.
3. When entering the transport, it is necessary to remove backpacks and bulky bags from the shoulders so as not to cause inconvenience to other citizens. Even big handbags It is worth taking it off your shoulder and keeping them at knee level.
4. All seats in the metro, trolleybuses, trams are intended for older people, with handicapped, for expectant mothers and passengers with small children. If these people are sitting, and there are empty seats, then women are allowed to take them.
5. If a man is in public transport with a companion, then he must definitely thank the one who gave her a seat.
6. Give up your seat after visual contact. This will help to understand whether a person needs such courtesy. Silently getting up and pointing a person to his place is not worth it. You should say the phrase: "Sit down, please."
7. Looking into a neighbor's book or phone is ugly. Closely examine the passengers - too.
8. Many people do not tolerate pungent odors, therefore, pouring a bottle of perfume on yourself and entering public transport after you have had dinner with a spicy garlic burrito is, if possible, not worth it - use chewing gum.
9. Sitting with your legs spread wide or stretching them across the entire aisle is not nice - you take away space from people.

| 20.12.2014

The norms of behavior in public places seem to be known to everyone and inculcated from childhood. Nevertheless, here and there, there are small and not very conflicts about someone's behavior.

Let us once again recall the topic of correct behavior, so as not to lose face, not to be considered a haml, but to remain a lady or a gentleman in any situation. Sometimes, some norms of behavior - we are not talking about social events and other entertainments of high society from classical literature, - sometimes you need to remind not only teenagers, but also adults.

The ability to behave correctly in society is of great importance: it facilitates the establishment of contacts in unfamiliar companies, contributes to the achievement of mutual understanding, creates both at work, - especially - and at a party.

Etiquette in public places

On the street and in public transport

Most of the time we spend in the company of strangers on the street, in transport. The main rule of behavior on the street, and in public transport too, is not to cause inconvenience and trouble to others. It is unacceptable to squeeze through the crowd, pushing everyone and "working with your elbows." Carry your belongings so as not to interfere with those walking towards you.

If you need to stop in a dense stream of people, first step aside. If you accidentally hit someone or step on someone's foot, apologize.

Be careful on the street, do not scatter candy wrappers and other rubbish anywhere. If there is no urn nearby, put the wrapper in a bag or pocket.

Don't draw the attention of others by speaking too loudly.

It is also against the rules of etiquette to sit in a subway car or bus with legs wide apart, occupying two seats.

On the stairs

Going down the stairs, a man should always go ahead. A woman goes up the stairs first, a little behind - a man. However, if the stairs are dark, steep, or in a completely unfamiliar place, then the man is leading the way. When a man and a woman meet on the stairs going to different directions, a woman is not obliged to move away from the railing, even if this is contrary to the right-hand traffic rule.

By the way, the side of the stairs with railings is the privilege of women, the elderly, and children.

At the door

Traditionally, the man lets the woman go first. The younger one gives way to the elder, and the subordinate - to the boss. Of two people of equal age, occupying the same position, the one closest to the door passes first.

If the doors are single, the incoming lets the outgoing through. If you have double doors in front of you, the left wing of the door should be left at the disposal of people walking towards you.

In the elevator

An elevator is the same "public area" as a street or stairs. In the elevator, as in any other place, we greet those whom we always greet. If you are the one closest to the buttons, ask which floor button to press.

Recently, it has been customary to greet not only neighbors in the house or office, but also with any “neighbor” in the elevator. And in the elevators shopping malls it's not necessary at all.

Theatre, cinema and concert

In the theater and cinema, etiquette requires you to sit still, not leaning either to the left or to the right, especially if you have lush hair: the one who sits behind you will be forced to follow your movements all the time. Take off your high hat.

During performances and concerts it is considered in bad taste attract attention with a loud voice and gestures. Premiere of any performance - solemn event, so you can come dressed smarter than on weekdays.

It's extremely rude to be late for a performance. If this still happened, you should not slowly make your way to your place in the hall.

At concerts, you do not need to sing along with the performers or the orchestra or beat the beat with your feet. The exchange of impressions about the performance of the concert numbers should be postponed until the intermission, or at least until the end of the number.

If your place is in the middle of the row, then you need to go to it facing the audience already sitting in this row.

In the theater and at a concert, it is impolite to chew or drink something. And even more so rustling bags or slurping brought food. Don't forget to put your phone on vibration mode, or turn it off completely. If you forgot and the phone rang during the movie (performance, concert) - apologize.

In the museum

According to the rules of etiquette, before going to see the museum exhibits, you need to go to the cloakroom to take off your outerwear. Large bags, briefcases, packages, backpacks and umbrellas are also supposed to be left in the cloakroom.

If the museum - as a rule, these are ancient palaces and estates - has preserved old parquet, visitors are offered special felt slippers that should be worn over street shoes.

The halls of the museum should be moved as quietly as possible. It is unacceptable to talk loudly or shout, calling your companion.

In large museums, it is considered wrong to try to hastily examine the entire exhibition during one visit. It is best to choose one or more neighboring rooms, postponing the rest of the exhibition until the next visit.

In library

The library is a place that many people visit! And the rules of conduct here are quite strict. Every library has a wardrobe. Leave there outerwear and all unnecessary things. Silence must be observed in the reading room, so talking on the phone is outside the room.

Books must be kept in the condition in which they fell into the hands. It is unacceptable to bend the corners of the pages, as well as to put water bottles or other objects on them.

At the restaurant

This is not about fast food and coffee chains. Namely, restaurants.

The main rule is that the man is responsible for the clothes of the companion. He helps take off his coat and puts it in the cloakroom. At the entrance to the hall, visitors are met by the head waiter, who escorts them to a free seat. A lady follows him, her companion closes the procession. The head waiter helps the woman take her place, the man sits down himself.

In more democratic establishments where there is no head waiter, customers go to a free table on their own. In this case, the gentleman follows first, the lady follows him. He pushes back his chair, sits his companion down, then sits down himself. At the same time, it is better to position yourself in such a way that it is more convenient for the waiter to serve the lady, since it is she who is served the dishes in the first place.

We laid out the correct behavior in the restaurant on the shelves in the article "".

How to behave in nature

The main problem is garbage. Do not leave bottles, wrappers and other unnecessary things in the parks! It is not difficult to bring to the urn. If the urn is far away, take a bag from home with you, it weighs almost nothing.

Etiquette for the little ones

It is very important to teach your child to behave correctly in public places, not forgetting, of course, about the behavior at home. After all, it is from home that the child makes the first ideas about how to act in a given situation. And if mom and dad teach him the rules of behavior, and at home they completely forget about them, then the child will not adhere: the authority of the parent is stronger than kindergarten and school. So show by example. How you will behave in public, expect exactly the same behavior from your baby.

Remember, if you, for example, say hello in a store and do not thank the seller for serving you, then you will never expect this from your child. If in transport you are rude to passengers and the conductor, or do not give up your seat to an elderly person or a pregnant woman, or just a tired lady with heavy bags, then your child will not do this when he grows up. In the case of transport, it is worth remembering a bad role model: when they give you a seat, then sit down yourself, and the child, especially the boy, is future man, - sit on your knees, do not remain standing when the child is sitting. After all, mother (or grandmother) is, first of all, a woman, she is tired, and she needs to sit down. Otherwise standing woman will be saddened in the head of the child and will remain the norm.

Culture of behavior

in public places

Teacher MAOU secondary school No. 33 SUIOP Yudkina L.I.

Goals : Development of students' skills to behave in accordance with moral standards, rules of conduct, rules of etiquette.

The problem of the culture of behavior in public places remains relevant at the present time. We often do not think that this or that situation requires a certain act, movement, phrase or gesture. The problem is that many do not know these rules. This is understandable - it is difficult to remember all the rules of etiquette. Therefore, we want to voice at least some of them. The priority goal of etiquette is to make our life as pleasant and safe as possible when communicating with each other, to smooth out all possible sharp corners and inadvertent insults, to warn us against accidental claims and troubles.

Story

The term "etiquette" (from the French etiquette) means the form, demeanor, rules of courtesy and politeness adopted in a particular society. Etiquette is a combination of formal rules of behavior in predetermined situations with common sense, the rationality of the content embedded in them.

The word "etiquette" became common in the 17th century. Once, at a court reception during the reign of King Louis XIV of France, cards were handed out to guests listing some acceptable rules of conduct. From their French name, the word "etiquette" came from, and later it entered the languages ​​​​of many countries. Rules of conduct have been around for a very long time. As soon as people began to live together, there was a need for peaceful coexistence. So, in the "Odyssey" of Homer, in Egyptian and Roman manuscripts, the rules of good manners are already mentioned.

Relations between the sexes, superiors and subordinates, means of communication, reception of strangers were strictly regulated. Violation of these rules entailed exclusion from the social group. The ancient Greeks attached great importance to interstate relations, they actively developed diplomatic etiquette, creating a complex chain of necessary rituals there. Then came court etiquette. Each ruling dynasty created around itself a complex ceremony with a certain degree of solemnity. On the basis of court etiquette, general civil etiquette is formed only in a simpler form.

So, etiquette began to take shape in antiquity, but it was in the Middle Ages that it acquired the features that we know today. In the 11th century, a social system of chivalry arose, which subsequently spread throughout Europe. knighthood rendered a huge impact to European etiquette, created countless new rituals and ceremonies around the feudal aristocracy. Etiquette in countries Western Europe developed under the great influence of local national customs and traditions. Thus, etiquette is a very large and important part of human culture, morality, morality. It has been developed over many centuries. There is practically no people who would not make their contribution to the world treasury of etiquette.

Many modern rules behaviors originally had a completely different meaning when they arose (as a rule, they originate from all kinds of rituals that permeated the life of an ancient person). Some etiquette norms of the past have changed in such a way that it is difficult to find their historical roots. Others simply disappeared, as the phenomena that gave birth to them disappeared, but, one way or another, all accepted rituals behavior left an imprint on the development of etiquette. It is believed that modern etiquette inherits the best of the customs of the past, the traditions of behavior of all peoples. But! it should be remembered about the well-known relativity of the requirements of etiquette, they are not absolute: the conditions for their observance depend on the place, time, circumstances. It often happens that behavior that is not acceptable in one place and under some circumstances may be quite appropriate in other conditions.

Recall why a man should walk down the street to the left of a woman. Just two or three hundred years ago, men had the rule to carry a weapon on their left side - a saber, sword or dagger. So that this weapon does not hurt the woman, if she is nearby, they stood to the left of her. Now such a hindrance during the promenade with a lady is possible only among the military. But the custom, nevertheless, was preserved for everyone.

There are customs whose origin is almost impossible to find out. They are, as they say, passed from generation to generation. But if they are already preserved unchanged, then it is hardly worth challenging the folk wisdom, thanks to which they were preserved. The most honored guests are given seats in the middle of the table, next to or opposite the hosts. The owners always enter the house or apartment first, and then the guests, if they came together.

So, etiquette is a very large and important part of human culture, morality, morality. It has been developed over many centuries. There is practically no people who would not make their contribution to the world treasury of etiquette, albeit in accordance with their ideas of goodness, justice, humanity.

But even the most strict adherence to faceless patterns of behavior is not the root of truly correct behavior; the main thing is always a sincere, hospitable and kind attitude towards people. After all, if all the little things of etiquette are not supported by internal upbringing and high morality, then it is unlikely that etiquette will be of much use to people around us.

Rules of conduct in public places

Public places.Today it is rare to see a picture when, standing near open door, the two persuade each other: "Please come in" - "No, please, you go through." Usually, when we are let in front, we pass without undue ceremony. And, in principle, this is correct. Traditionally, the man lets the woman go first; the younger makes way for the older; subordinate to the boss. Of two people of equal age, occupying the same position, the one closest to the door passes first.

If you brought a guest to the house.The hostess enters first, followed by the guest. If the host is a man, the guest enters first. Well, what if he doesn't know the way or it's dark outside the door? In this case, the host enters first, saying: "Let me take you" or: "Please, follow me." The same should be done if the guest is a woman.

Ladder. Previously, it was customary for a man, when climbing stairs with a woman, to go ahead of her without fail. At present, a slightly different order has been determined: it is expedient and therefore justified that a man seek to get ahead of a lady only in those cases when the stairs are dark, steep or shaky. If the circumstances are different, the woman comes first. When descending first comes a man followed by a woman. If someone politely makes way for you as they pass by, either bow slightly or say, "Thank you." If you are on a narrow staircase and an elderly person, a boss or a lady is walking towards you, you need to stop and take a small step to the side, letting the walker pass.

When a man and a woman walking in different directions collide on the stairs, the woman is not obliged to move away from the railing, even if this contradicts the “right-hand traffic” rule, the sides of the stairs with the railing are the privilege of the weaker sex, the elderly and children.

Elevators, escalators.An elevator is the same "public area" as a street or a staircase, here you can not take off your hat. In the elevator, as in any other place, we greet those whom we always greet. In a crowded public elevator, a man does not take off his hat, even if he accompanies a woman. In the elevator of a residential building or a residential type hotel, he will probably take off his hat when a woman enters, if his hands are not busy with packages.

In automatic elevators, a woman, if she is traveling without an escort, presses the desired button herself. A man in an elevator, if he is standing close to the panel, asks the others (especially women) which floor they need, and presses the buttons. In full elevators, well-mannered people step aside or step out for a while to allow those standing behind to get out.

Shop. At the door of a store or institution, first let those leaving, and only then we enter ourselves, so you will not cause a “traffic jam” inside the premises. In large stores or other mass service establishments, a man may not take off his hat. However, where the client is served individually, it is useful not to forget to take off your hat and say hello to the one who will deal with you during the time. When making a purchase in a store, it is useful to remember not to tire the seller with petty whims or protracted indecision.

Approaching the checkout, you need to have at the ready the approximate amount of money needed for the purchase, and not look for them in your wallet or pockets at the last moment.

Cafes and restaurants.The man enters the restaurant first. There are several reasons for this. Firstly, in this way he protects his companion from unexpected collisions and warns her about the steps or the threshold, while not forgetting to hold the door and give the lady a hand. Secondly, on this basis, the head waiter has the right to conclude who is the initiator of coming to the restaurant, that is, he will place an order and pay the bill.

In the wardrobe, the man undresses and then helps the lady undress. Having chosen a table, the man, slightly pushing out a chair, helps the lady to sit down. If the lady comes without a companion, this gallant duty is assigned to the attendants. Never get into an argument with the waiter. The offer to leave the restaurant must come from the initiator of the meeting. The rules of etiquette do not allow the waiter to bring you a bill until you ask him to do so. But in no case do not demand a bill at a time when your guests or the lady are still eating - this is impolite towards them. Money, a credit or bonus card should be placed in a folder or on a tray along with the bill and left on the edge of the table. Tipping is a tradition in restaurants almost all over the world. Minimum size The tip is 10% of the bill.

Transport. Before entering the transport, give the opportunity to get out of it. Stand at the same time so as not to interfere with the exiting passengers. When traveling in public transport with a lady, a man enters after her, but goes out first and gives his hand to his companion. Usually everyone pays for the fare himself, but a man on his own initiative can pay for the fare of his good friend. Decency obliges him to give way to a tired mother with a small or infant child, a pregnant woman, an old man or an invalid, a woman with a heavy bag or a friend. In relation to young, healthy strangers, such a gesture is a voluntary courtesy. A woman who has been given a seat should immediately thank for this. A young girl may give way to an elderly relative. You should not talk loudly in transport, laugh, turn on music. It is absolutely unacceptable to be in transport with ice cream or an open bottle. You can not stand at the door, preventing the entry and exit of other passengers. If you cannot transfer the fare money or validate the ticket yourself, ask others to do this. It is indecent to look over your shoulder at a book, newspaper or magazine being read by another passenger. It is indecent to stare at your fellow travelers. In transport, you should try not to step on people's feet, not to lean on a person standing nearby, not to push him in the back. If one of the passengers accidentally hit another, you must apologize. When leaving the transport, the man must go first, and then help his companion.

Conversation. Boys or girls over the age of 18 should be addressed with "you". It is also important to control your voice, because it may well betray your well-being, mood, thoughts that you would like to hide. The speech should not be too loud, otherwise you may embarrass yourself.

Good tone requires that we avoid such conversations that are unpleasant to the interlocutor or that bring him down. To become a conversational ace, first of all, you need to learn a few rules: in a conversation, you need to avoid the noisy "I"; take into account the interests of others and hide their own identity. It is very indecent to speak to someone in a language unfamiliar to the rest of society. Courtesy and delicacy should be shown if a third opponent intervenes in your conversation, and the topic of conversation is purely intimate.

It is also important to control your voice (you can resort to the help of a specialist), because it may well betray your well-being, mood, thoughts that you would like to hide. In a state of stress, it is even harder to speak, rapid intermittent breathing, trembling in the voice interfere, so it is also important to control your breathing.

Think about how fast you speak. If yes, how clear? Clearly? Okay, but do you know how to properly pause in a conversation? Why are pauses needed? Everything is very simple - pauses are a sign of good breeding. Pauses should be long enough for your interlocutors to think about what was said. If your speech is slow and you don't pause in conversation, you run the risk of tiring your interlocutor. Every word in a conversation should be clear and understandable to the interlocutor.

In society, they talk about everything, but do not delve into questions, do not analyze any subject comprehensively, but argue briefly, but not superficially. You should not show that the conversation is boring or tiring for you, or that you would like to talk with others, you should not look the other way during a conversation or look at your watch, your hands should be in a calm state, it is not permissible to turn objects.

Remember that in any society, your behavior should be natural. Pretense is everyone's enemy exciting conversation. In order to feel at ease and at ease when communicating with strangers, to start a conversation without effort and freely conduct it (and not just agree), some preparation is necessary.

What to talk about with a person unfamiliar when mutual silence becomes uncomfortable? That's right - the weather! This is a topic that interests everyone to one degree or another, it is safe and conflict-free. Uninteresting? It's right. But it is not necessary to immediately talk about something serious. This may seem pretentious.

In a conversation, it is better not to touch on personal problems, not to incline a partner to this, not to tell confidentially about yourself. When the topic of the weather is exhausted, you can talk, for example, about television, newspaper news, sports. In the end, there will definitely be a question that can captivate both interlocutors. Should be used with caution various variations words from youth slang.

Dare to listen! Do you know how? But as? Be silent, looking at the interlocutor with “empty eyes”, which reflect your own worries. It's not like that at all! You should look at the interlocutor with interest and from time to time insert any comments that will be evidence that you understand what is being said. At a time when someone is talking to you, it’s ugly to rummage through your bag, rummage through your own pockets, look at the TV, catch your heavenly beauty image in the mirror opposite. If you have already heard the story once, it is better to immediately notice: “I know, I heard it,” than to interrupt it in mid-sentence impatiently. A polite person rarely interrupts someone else's story, even if he has heard it a good hundred times.

In a friendly discussion there is no place, for example, for such expressions as: “Not true!”, “What?!”, “You won’t understand!” After all, you can say the same thing in a different way: “But it seems to me that ...”, “Sorry, I didn’t hear ...”,

Don't interrupt when someone is talking, especially if it's a person. old age. Don't correct someone else's mispronounced foreign word. You should not prompt the words to the narrator, finish the phrase for him, and, moreover, correct stylistic mistakes aloud.

In general, adults try not to make any comments. Young people among themselves can sometimes afford it, but only in a friendly manner.

Address and greetingAccording to etiquette, you need to greet a person with the words: “Hello!” " Good morning!" "Good afternoon!" " Good evening!" During the greeting, you should not lower your eyes, you need to meet the gaze of the one you are greeting. But the inseparable alien look is felt by a person even if he sits sideways or with his back to you. Therefore, you should not “hypnotize” anyone. It is considered indecent to stare at a person when he eats, to stop looking at him for a long time. unfamiliar women, look at the person you are introduced to. Intonation is very important. Greeting in a rude or dry tone can offend the person you are greeting. Greet people in a warm and friendly manner. And the “added” smile to the greeting will improve the general mood. And do not forget about the bow, nod of the head, handshake, hug, kiss of the hand - choose any one based on the circumstances. Only the closest friends are referred to as "you".

To everyone else (to older people, to unfamiliar peers) they turn to “you”. It is not customary to greet through the threshold, through the table, through any partition. A handshake is a traditional, symbolic gesture of greeting. Give your hand in a free, confident gesture. The squeeze should be short.

But you should also not shake your partner’s hand with all your might, shaking it in the air several times. If you noticed a friend in the distance and if you noticed you, then you need to greet a friend with a nod of the head, a wave of the hand, a bow, a smile. You don't have to shout at the top of your voice! If you see a friend approaching you, you do not need to shout "hello!" from afar.

Wait until the distance between you is reduced to a few steps. Be sure to greet those people with whom you often meet, even if you do not know them, for example, with the seller of the nearest store, with the postman, neighbors from the entrance.

Telephone The advantages of a mobile phone cannot be overestimated. And yet, in certain situations, he is able to create inconvenience, and even cause annoyance. With a phone in your pocket, you can be in a public place, in a restaurant, in a hairdresser; but in a cinema, in a theater, during a concert, it will be an undoubted hindrance - in such places you need to turn it off completely or turn on the vibration instead of the sound signal.

School culture

Goals : Development of students' skills to behave in accordance with moral standards, rules of conduct, rules of etiquette, prevention of disputes among students, prevention conflict situations between teachers and students.

Task : Development communication skills students.

Introductory word of the teacher

Man has been living among people since his birth. Among them, he takes his first steps and speaks his first words, develops and reveals his abilities. Only human society can become the basis for the development of personality, for the development of the "I" of each person. And such a society can become not only a large association of people, but also a small group - a school class. What is a class? A class is an association of people, where the “I” of each turns into a common “we”. And it is necessary that each separate “I” feel comfortable in this big “we”. And so that the “I” of each does not suppress the “I” of his neighbor. This requires the existence of certain rules of conduct that would enable each “I” to fully develop.

Let's count how many people we meet daily. At home, we communicate with relatives: mom, dad, brothers and sisters, neighbors; at school - with teachers, schoolmates, a librarian; in the store - with the seller, cashiers, strangers; on the street - with passers-by; old and young people, adults and peers. It is difficult to count how many people you will see in one day; with some you will only say hello, with others you will talk, play, the third you will answer the question, you will turn to someone with a request. Each person is in constant communication with acquaintances and strangers at home, at school, on the street, in a store, at the cinema, in the library, etc. We all know that the behavior of another person, a friendly or rude word often leaves a mark on the soul for the whole day. Often good mood for a person it depends on whether they paid attention to him, whether they were friendly, benevolent when communicating with him, and how insulting it can be from inattention, rudeness, evil word. We spend a lot of time at school, so today we will talk about the rules of conduct at school, as well as about moments disrespectful attitude, that is, one after which resentment arises. As a rule, resentment is mutual.

Unfortunately, not all school groups adopt the rules of courtesy, friendliness, and delicacy. You need to think about your mistakes in behavior. An even friendly tone, attention to each other, mutual support strengthen relations. And vice versa, arrogance or rough treatment, tactlessness, offensive nicknames, nicknames hurt painfully, sharply worsen your well-being. Some believe that all this is trifles, trifles. However, harsh words are not harmless. No wonder the people put together wise sayings about the role of the word in human relationships: “From one word yes forever a quarrel”, “The razor scratches, but the word hurts”, “ Sweet Nothing- it's a spring day.

What do you think the word “polite” means (observing the rules of decency).

Exercise

List the characteristics of an educated person.

The personality traits of an educated person are discussed. Rules of conduct are being developed.

Rules:

• Politeness, goodwill, friendliness in a relationship is mutual. Develop these qualities in yourself.
• Do not allow quarrels, fights, abuse, shouting, threats. It humiliates a person.
• Cherish your honor, the honor of your family, school, keep your comrades from bad deeds.
• Help the younger ones, be fair to the unprotected.
• Treat others the way you would like them to treat you

The interactive whiteboard contains a two-column table. The beginnings of folk utterances are written on the left side. On the right side is the end of the proverb. It is necessary to match the beginnings and endings by dragging the phrases on the right side to the corresponding lines.

Make up two parts of the proverb about the culture of behavior:

The meaning of each statement is discussed.

Tell about the rules of conduct on the topic.

Themes :

School etiquette (appearance, speech within the walls of the school, politeness)

Rules of conduct at school

duty class duties

Hints

Form

Interchangeable hairstyle or second shoes

Greeting students and adults

Addressing each other

Garbage

Thrift

Politeness

being late

absenteeism

Players and cell phones

Everyday speech at school

manner of communication

foreign things

Behavior in the cafeteria

Behavior during lines and events

Coming to school

Skipping lessons

school property

Compliance with safety rules

Caring for the younger and weak

Resolution of controversial issues

Smoking at school

Behavior in the classroom

Behavior during change

Use of obscene language

Responsibilities of the School Superintendent

duty class duties

Behavior at school parties and discos

Summarizing. Final word.

How to learn "knowledge"? Until the 16th century, the word “vezha” was widely used in Russian, i.e. a person who knows how to behave in a given situation. There are a number of ways to learn to be "respectful".

Introspection Reception is difficult. You need to double up. You live and do everything as usual, and at the same time observe yourself through the eyes of another person. Every time you set a goal. For example, today - "manners". Another time, the goals will be different: how do I talk to people? How do I say hello? How do I stay away? Mark not only your shortcomings, but be sure to good traits, qualities, habits.

Self-esteem It is necessary not only to take care of yourself, but to give an honest assessment, without any discounts. You can in the evening, when you go to bed, remember how the day went, what you noticed behind you and tell yourself directly. A diary would be very helpful in this, in which thoughts about oneself, about the people around, assessments of oneself would be reflected.

Studying other people's opinionsNo matter how honestly you try to evaluate yourself, there is always a danger of making a mistake. Much is much better seen from the outside. Therefore, it is very important to know what others think of you.

Helps and self-knowledge and observation of the behavior of others. One ancient Eastern sage was asked: “Who did you learn good manners from?” - "With the ill-mannered," he replied, "I avoided doing what they do."

So, the first condition of upbringing is knowledge of generally accepted norms and rules of behavior; the second is to train to exercise in correct behavior; the third is strong and stable habits of behavior.

“Treasury of Folk Wisdom”

Ability to behave in public places different situations not only tells others that you are a well-mannered and cultured person, but also facilitates the establishment of contacts, contributes to the achievement of mutual understanding, creates warm and stable relationships. Etiquette in public places The requirements of etiquette in public places are not absolute: their observance depends on time, place and circumstances. That is, behavior that is unacceptable in one place and under one circumstance may be appropriate in another place and under other circumstances. At the entrance According to etiquette, a man lets a woman forward, a subordinate-chief, a junior-senior. If people of the same position, gender and age collide at the door, the one who is closer to the door yields. If you come home with a guest, you need to let him go first. If a person is visiting you for the first time, or if it is dark outside the door, you must enter first with the words: “Let me see you out,” and hold the door, letting the guest through. On the stairs When climbing up, the woman goes first, the man can be in front only if the stairs are dark, shaky or steep. When descending, the man goes first. If an elderly person or a boss comes towards you on the stairs, you need to take a step to the side, stop and let the walker pass. The same should be done by a man in this situation in relation to a woman. The side of the stairs on which the railing is located is the privilege of children, the elderly and the weaker sex. The man must give them a place at the railing. In the elevator If you are in an elevator without an escort, you must press the button yourself. If with a man - this is his duty. A man should let the woman go ahead and stop behind her (unless, of course, he accompanies her). In the shop At the door of the store, first let people out, and only then enter yourself. When making a purchase, do not tire the seller and those around you with petty whims and protracted indecision. When approaching the cash register, keep a wallet with money ready so as not to look for them at the last moment At the restaurant Remember that the phrase: “I invite you” means that they will pay for you, and the phrase: “Let's go to a restaurant” means that everyone pays for himself (unless, of course, the man has discussed this moment with you in advance) . Do not put your phone, smartphone, etc. on the table. This will mean that you are not interested in what is happening around, and the phone plays more important role in your life than the people around you. The head waiter always draws conclusions about who will pay, according to who enters the restaurant first: that is, the one who invited to the restaurant should enter first. If visitors are met by a porter, then the man lets the woman go ahead, after which he must find empty seats. Don't move your head around looking for a free seat, don't rip out the menu, and don't take the initiative if you're walking with a man - that's his privilege. Do not rush to sit down at the table, wait for the man to move a chair for you. Leaving the restaurant, the man must let the woman go ahead and give her clothes. In theater and cinema You can not be late for the beginning of the performance or film. Come to your seats facing the seated, not with your back. In your place, sit quietly, without leaning in different directions and without turning around (especially if you have a magnificent hairstyle). During a performance or viewing a picture, do not interfere with others: do not talk, do not wave your arms, do not tap your hands to the music, do not laugh out loud. Do not leave the hall during the action or some time before its end - this is ill-mannered in relation to the actors. In transport At the entrance to the transport, children, women, the elderly and those who occupy a higher position are first let through (if you suddenly met them on the bus). When leaving the transport, the men go first to give a hand to the woman and those who need such help. Children, the elderly, the disabled and women should occupy seats in transport. If all the seats are occupied, and you see an old man entering, a woman with a child or a pregnant woman, be sure to give up your seat. Before you sit in an empty seat, ask those around you for permission - perhaps someone simply did not have time to take a seat. On the street Oncoming people on the street need to be bypassed only on the right side, to overtake passers-by - the same way. If a man is sometimes allowed to smoke on the street, it is unacceptable for a woman. On the go, do not speak loudly and do not wave your arms, especially if there is something in them (umbrella, bag, etc.). A man on the street should always go to the left of the lady. Only military personnel who need to respond to a military salute can go to the right. On the street you can not laugh loudly, communicate noisily, stare at other people. If someone calls you impolitely on the street (for example: “Hey, you!”), Do not respond to this call. Better silently pass by and pretend not to hear. Don't eat on the go. It is permissible to eat ice cream or a pie on the street, standing at a stall or kiosk or sitting on a bench. General rules Many perceive the rules of etiquette in public places as something shameful and difficult to implement, but in fact they are quite simple - this is elementary politeness, a culture of speech, a neat appearance and the ability to manage your emotions: When entering a room, always say hello first. Indoors, you can keep your gloves and hat on, but be sure to take off your hat and mittens. Let a man carry a bag with groceries and things, but do not allow him to carry a handbag or an umbrella behind you, a removed jacket or coat - it looks ridiculous. When using perfume, observe moderation. If you still smell your perfume in the evening, know that the rest have already suffocated. If your companion greeted someone (even a person you don't know), you should also say hello. When leaving the house, your appearance should be neat and tidy, shoes cleaned. If you are insulted in a public place, never respond to rudeness and, moreover, do not raise your voice - do not stoop to his level. Smile and politely move away from the ill-mannered interlocutor. In public places (and at home too), always remember that you are a lady and behave accordingly and with dignity and demand the same from your companion.